Supporting your foster carers through allegations, concerns and complaints
In England, providing independent allegations support is a requirement under the Fostering National Minimum Standards (England) 22:12. In Wales, Scotland, and Northern Ireland, providing support that is independent of the fostering service is not a requirement, but it is recognised as best practice for fostering services to arrange this for their foster carers.
The Fostering Network has been providing advocacy and mediation support to foster carers in many situations but especially when foster carers are going through an allegations or concerns process, for over 30 years. This service can be spot purchased, delivered via a service level agreement where The Fostering Network is the preferred provider or through a variety of contracts:
- Spot purchase –fostering services can refer their foster carers when they need support. Funding is then agreed with the service and a worker is allocated to support the foster carer.
- Service level agreement –preferred provider -having a service level agreement means The Fostering Network is the preferred provider for the service and guarantees that a consultant is provided when required at reduced cost.
- Variable consultant contract* -bespoke contracts can be offered to meet the individual needs of services guaranteeing a consultant is available when needed by foster carers and providing closer links with The Fostering Network to enhance the support available more widely to staff and foster carers.
- Named dedicated consultant contract -foster carers are able to contact their named, dedicated consultant directly and there is a commitment to respond to foster carers within two working days. Fostering services also benefit from this service because the dedicated consultant can provide advice on a range of fostering issues, attend meetings and events, and contribute to the service’s development through an annual report.
To make a referral for your foster carer please complete the form below. If you would like to find out more about your service having a service level agreement or contract for this service, please enquire here (link to embedded form) and we will be very happy to discuss with you.